Privacy Policy for D-Liva
At D-Liva, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our app to order food, groceries, and retail products. By using our app, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you create an account or place an order, we may collect personal information, including but not limited to:
- Name
- Email address
- Phone number
- Delivery address
Non-Personal Information
We may also collect non-personal information that does not directly identify you, such as:
- Device information (e.g., type, operating system)
- Log data (e.g., IP address, browser type)
How We Use Your Information
We may use the information we collect for various purposes, including:
- Processing your orders and payments
- Communicating with you about your orders
- Improving our app and services
- Personalizing your experience
- Sending promotional materials, if you opt-in
- Responding to your inquiries and support requests
Disclosure of Your Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
-With Freelance Drivers: To facilitate order delivery, we share necessary information with drivers.
-Service Providers: We may engage third-party service providers to assist in operations, payment processing, and marketing.
- Legal Compliance: We may disclose your information if required by law or to protect our rights.
Data Security
We take data security seriously and implement reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
You have the right to:
- Access your personal information
- Request corrections to your information
- Request deletion of your information
- Opt-out of marketing communications
To exercise these rights, please contact us at contact@dliva-aw.com
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our app. You are advised to review this policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
**D-Liva Support**
contact@dliva-aw.com
Thank you for using D-Liva! Your privacy is important to us, and we appreciate your trust in us.